Delivery
Bring an outcome-focused approach to mobilise, lead, assure and deliver complex programmes.
Effective transformation delivery needs to embed agility, innovation, and resilience across the very fabric of your organisation.
More than ever, organisations need to mitigate the risk of failure, build the right capabilities, adopt the right methodology, and embody adaptability from the outset.
UNDERSTANDING YOUR NEEDS
-
Standing still is not an option
"Even when things are going well, I want my organisation to be nimble enough to keep up with the accelerating pace of change, while at the same time remaining efficient.”
-
Success is not guaranteed
“Transformations are filled with uncertainties – high risks, unpredictable returns, and uncertainty of success make it a daunting task.”
-
Lack of internal capabilities
“We need someone who can manage and support major change programmes, who understands the technical complexities and can do so without risking overextension or neglecting key areas.”
-
Managing Stakeholder Expectations
"I’m concerned about balancing the diverse and often conflicting expectations of stakeholders involved in major change (inc. leadership, employees, investors, and customers). We cannot let these derail transformation efforts.”
-
CHOOSING THE RIGHT TOOLS AND METHODOLOGIES
“I’m overwhelmed by the tools and methodologies promising transformation success, and finding the one that aligns to our needs, scales with our unique business goals and provides effective value for money.”
-
DISRUPTION TO BAU
“I’m afraid that integrating new technologies into existing systems will cause significant disruptions and downtime.”
Why choose Alumni?
Partnering with you throughout the entire delivery process, we apply the lessons learnt from successful, high-value transformations and critical turnarounds to ensure costly, ambiguous, and complex programmes get back on track.
Alumni Programme Managers boast decades of experience and key accreditations in the latest Agile and PMO methodologies to evolve and improve your delivery model.
Proprietary tools provide controls such as scenario planning, programme increment planning, velocity profiling, quality tracking, and multi-level effort estimation to manage and forecast delivery plans proactively.
Portfolio, Programme, and Project Management Offices work in tandem to accelerate value delivery and maintain strategic alignment, governance, and control across the organisation.
Our suite of ways-of-working blueprints in resourcing, vendor management, quality, communication, design, testing, and release and migration ensures your programme is set up for success.
Assurance Consultants, leveraging digital tools, are proficient in conducting interview-based engagement reviews, usability audits, and risk and issue management evaluations to get to the heart of the matter without overwhelming your team.
PMO IN MARINE INSURANCE
In 2023, the North of England Protecting and Indemnity Association and The Standard Club Limited merged to form NorthStandard, creating the largest entity within the International P&I Group. This merger aimed to enhance their product offerings, geographic reach, employee experience, and operational resilience.
Alumni were enlisted for our expertise in managing complex integrations and providing program management services within the logistics and shipping ecosystem.
We developed strategic functional objectives, conducted extensive process mapping, and designed and implemented a new Target Operating Model to realise the merger's benefits and support future growth.
Meticulous planning and execution facilitated a seamless system and process transition, establishing a robust technology platform that ensured operational continuity from Day 1 of the merger.
Our work with NorthStandard has set new standards for technological and operational excellence in the marine insurance industry, equipping them to leverage their combined 300 years of P&I heritage and meet future market challenges effectively.
services for every need
-
Delivery Leadership
Derisk programme execution with expert leadership and a structured approach that incorporates industry standards and best practices to uplift all aspects of the programme landscape.
-
Delivery Excellence
Focus on the outcome at all levels of your transformation, boosting predictability, visibility, and decision-making to your current and future operating model.
-
3PMO
Streamline your transformation programme with packaged PMO and Consultants who govern, report, and manage strategic value delivery.
-
Delivery Assurance
Overcome challenges and ensure your transformation is on the right track with independent expert advice, risk assessments, and clear pathways to realise benefits.
MEET OUR delivery EXPERTS
Dan Fidock
Co-Founder, COO
DAN FIDOCK
Co-Founder, COO
Dan has over 25 years of experience working with Service Providers to commercialise and deliver complex digital offerings. He led Cisco's largest digital enablement programme, and held titles such as VP of Design/Delivery at DHL, and CCO/Strategic Advisor for several FinTechs.
David Pullen
Singapore Consulting Lead
David Pullen
Singapore Consulting Lead
David Pullen is the Singapore Consulting Lead and leads the global Agile practice at Alumni Services. His passion centres around helping organisations to successfully transform and embed new ways of working. With 10+ years of experience in the design and delivery of tech-enabled change, David continues to work with global organisations across the Financial Services, Logistics, and TMT sectors.
Emily Armstrong
Managing Consultant
Emily Armstrong
Managing Consultant
Emily is a driven and experienced consultant in Agile methods, Scaled Agile delivery, and transformations. She is a proactive and creative problem solver, effective at driving teams, and delivering sustainable change that transform the user experience as well as drive business value.
Jason Adcock
Director, Head of Oceania
Jason Adcock
Director, Head of Oceania
With 20 years of extensive experience in delivering technology solutions that improve organisational and product performance, Jason excels in developing solutions that are not only technically sound, cost-effective, and innovative, but also prioritizes the end-user experience. Programs he initiated or directly managed have saved £100 million in costs, significantly enhancing customer competitiveness, and supporting billions of pounds in revenue.
Shane Ohlin
Principal Consultant
Shane Ohlin
Principal Consultant
Shane is an experienced IT professional with an enduring focus on how to apply technology to business opportunities. He is passionate about digital technologies and mindsets with their ability to transform customer experiences and the companies who deliver those experiences.
INSIGHTS & PERSPECTIVES
Is Velocity a useful tactic for teams to assess their performance and gauge capacity to complete future work? This article seeks to contextualise velocity within the broader perspective of value delivery and offer alternative metrics and methodologies to determine success.