who we help

Tech, media and telco

To thrive amidst margin squeezes, fierce competition, and product substitution, TMT companies must reimagine their business strategies. Our comprehensive services enable deep and meaningful transformation, enhancing workforce experience and aligning with the end-goals of B2B/C customers.

Evolving will require modernising legacy systems with technologies like automation and hyper-personalization, optimising capital planning, and embracing Agile methodologies within the organisation.

Our proprietary software, including value stream mapping for programme recovery and assurance, supports complex solution delivery by providing granular insights in past and future states of operations and business outcomes.

The results of our approach speak for themselves - more frequent and cost-effective updates, improved employee satisfaction, and a seamless digital customer experience that can withstand industry disruptions.

SHIPPING and logistics

The Shipping and Logistics industry is grappling with sustainability pressures, inflation, and increasing customer demands, particularly around visibility. They're being asked to do more, but with less resources.

We empower the next generation of leaders to embrace advanced digital solutions that simplify, automate, and optimise their assets and business processes, while effectively managing the end-to-end lifecycle of their operations.

Our investment strategies revolve around reducing cycle time, cost leakage, unplanned downtime, managing regulatory compliance complexity while mitigating accidents, and safeguarding customer data.

By eliminating unnecessary complexities and optimising resources, our clients have benefited from improved bottom-line margins and organisational agility.

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Financial services and insurance

Shifting consumer behaviour and eroding brand loyalty across generations have compelled the Financial Services industry to adopt new operating models. At the heart of this transformation are frontline employees and the systems they use to serve customers.

We utilise proven methodologies, such as human-centric design, Lean, Agile, and Scrum, to support a transformation that empowers our clients' workforce and builds lifelong relationships with their customers.

Our strategic and technical solutions are tailored to each unique situation, and underpinned by our expertise in the banking, insurance, and wealth management value chains.
Whether we assist you in tapping into emerging technologies to advance your client-facing digital solutions or train your teams in Agile ways of working, our commitment is to help you make strategic investments that propel your business forward.

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Featured team members

Meet the team

Jason Adcock

Director, Head of Oceania

Jason Adcock

Director, Head of Oceania

With 20 years of extensive experience in delivering technology solutions that improve organisational and product performance, Jason excels in developing solutions that are not only technically sound, cost-effective, and innovative, but also prioritizes the end-user experience. Programs he initiated or directly managed have saved £100 million in costs, significantly enhancing customer competitiveness, and supporting billions of pounds in revenue.

Steven Yates

CTO, Director

STEVEN YATES

CTO, Director

Steven is a Togaf Certified transformation consultant and technology strategist with more than 20 years’ experience in the logistics and banking sector. His specialities include Dev-Ops, Cloud, Data, and PS.

Dustin De Vincentis

Head of Financial Services

Dustin De Vincentis

Head of Financial Services

Dustin has driven growth and transformation within financial services organizations such as Morgan Stanley and JPMorgan Chase for 15+ years. He has launched new product verticals globally, directly impacting over 24,000 employees and 1.4 million clients with his digital adoption initiatives.

What our clients have to say

Darren Pearce, Group CEO

The content quality, format, and depth of thinking that Alumni Services delivered for TowerBrook rank among the upper percentile of what we’ve witnessed elsewhere. Their approach provides an exciting opportunity to elevate our newly acquired telco asset, TXO, significantly up the value chain in a safe and systemic manner and demonstrates an immense effort to produce a high-quality output of our intentions.
We look forward to the continued collaboration between our teams throughout this investment period.
Max Perry, Senior Director

Alumni helped Equinix develop a critical government business case by structuring the argument, validating with data, and driving the quality of the narrative that our continued ability to expand in Singapore would further strengthen the country as a leading digital hub in the world.
It was impressive how quickly Alumni developed an understanding of our business model, and the speed at which they added value.
Ian Gardner, General manager

Our partnership with Alumni has been crucial to HKGC’s successful transformation. It has resulted in the launch of not only upgraded mobile and website applications, but also the delivery of user-friendly booking and registration systems that have substantially streamlined our operations.
The resonating positive response received from visitors to the Club underlines the enduring impact the digital transformation has achieved.
Dipo Oyewole, Group Chief Operating Officer

The Alumni team led the planning and delivery of key initiatives within our integration programme. They hit the ground running, and partnered incredibly well with key stakeholders.
Together we’ve been able to achieve a huge amount for our members and employees through the successful integration of two P&I clubs.